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Together with our FAQs page, you should have all the information you need but if you’ve any questions please call or send me an email.

Where we operate
As an online service we are available worldwide.

We are located near to Chester, Cheshire in England.

Who are we 
The business is owned by mother of 2 and long-term horse enthusiast Amanda Keech.
Amanda has run Cheshire Pony Parties since 2008.

Contacting us
If you need to reach us, either call us on 07954 016179 or email us at amanda@ponytalesclub.com

Pony Club Membership (excluding box sets)

Membership is monthly and you can cancel your subscription at any time via your online membership account.

Your membership should be live within 48 hours – we’ll let you know via email when you’re account has been activated.

Your monthly content will be delivered to you on a weekly basis. Your fresh content will be shown in your online account and we’ll also email it to you.

Box sets

Once you have paid for your box set we’ll send you details as to how to access them. All the content will be available as soon as we’ve processed your order which will be within 48 hours (usually within an hour though).

Pony events on site
We offer private activities (ie you’re the only visitors on site) or ticketed events, through our sister business, Cheshire Pony Parties.

Please refer to Cheshire Pony Parties terms and conditions for Ts and Cs relating to onsite events.

Content

The content provided has specifically been created and produced for Pony Tales Club for the 4-13 age group. Whilst every care has been taken to ensure the appropriateness of the content for this age group, no responsibility can be held for any content which upsets or causes any offence to any person watching it.